Shipping & Returns

Returns Policy

If you are dissatisfied with your order for any reason, you can return your unused/new items for a prompt refund or exchange and Flutter City Boutique outbound postage actual costs* (*if your order was shipped free based on total order amount, outbound postage cost will be deducted from the return). All returns must be in original packaging and in unused condition. Refunds for items returned within thirty days of the purchase date will be credited in the same form as the original payment type less restocking fee. No refunds for items returned over thirty days after the purchase date. The original shipping and handling charges are not refundable. If you have an exchange for the same dollar amount as the original purchase, no additional shipping or handling charges will be incurred. Please mail your package in a prepaid, insured, traceable method to the address below.

Flutter City Boutique

21 Rio Vista Drive
St. Louis, MO 63124

Phone: 618-570-2258


You can trust that your order will be quickly processed and safely delivered. Flutter City Boutique ship products anywhere in the World. For United States select the shipping method of your choice. For international orders please contact Flutter City Boutique for delivery and shipping options. All in-stock items ship within 2 business days. You will be notified immediately if your order will experience a delay. Flutter City Boutique shipping charges are determined by the total dollar amount of your order, excluding applicable sales tax. If your product cannot be shipped to international destinations due to regulations please Contact Us discuss international ordering options and delivery requirements. 

If your shipping charges at checkout do not look correct, please call: 618.570.2258 and we can double check the shipping rates for accuracy.  Occasionally an order will show excessive shipping charges due to delivery address or order weight (high or low). We are happy to review any order for accuracy and adjust shipping when needed. For international & Canadian orders, we will adjust to actual cost. Flat rate to Canada in padded envelop or small box is $49.95 (at cost) Flutter City Boutique attempts to keep all shipping charges at cost for international orders.